Refund & Cancellation Policy
How cancellations and refunds work for paid Go plans.
Last updated: June 13, 2026
1. Free plan
The Go Free plan costs nothing and requires no payment. You can stop using it at any time with no charge.
2. Cancelling a paid plan
You can cancel a paid subscription at any time from your dashboard or by emailing [email protected]. When you cancel, your plan stays active until the end of the current billing period, and it will not renew afterward.
3. Refunds
Paid plans are billed in advance. If you are not satisfied, you may request a refund within 14 days of your initial purchase or most recent renewal by contacting [email protected]. Approved refunds are returned to your original payment method via Stripe.
4. Non-refundable situations
- Requests made more than 14 days after a charge.
- Accounts suspended or terminated for violating our Terms of Service or Acceptable Use Policy.
5. Processing time
Once approved, refunds are typically processed within 5–10 business days, depending on your bank or card issuer.
6. Contact
For any billing question, email [email protected].