Privacy Policy

1. Who we are

Go is operated by EKSNEKS("we", "us"). We are the data controller for personal data processed through the Service. Contact us at [email protected].

2. Information we collect

• Account data: name, email address, and password (stored hashed) when you register.
• Link data: the destination URLs you shorten and the short links and QR codes you create.
• Usage and analytics data: click and scan events, including timestamp, approximate location, referrer, and device or browser type.
• Payment data: handled by Stripe. We do not store your full card details — only limited billing metadata needed to manage your subscription.
• Contact data: information you submit through our contact form.

3. How we use your information

• To provide, operate, and maintain the Service.
• To generate link analytics and reports for you.
• To process payments and manage subscriptions.
• To respond to your requests and provide support.
• To detect, prevent, and address abuse, fraud, and security issues.
• To comply with legal obligations.

4. Sharing your information

We do not sell your personal data. We share it only with service providers that help us run the Service — including Stripe for payments and our hosting and email providers — and only as needed to deliver the Service. We may also disclose information when required by law.

5. Cookies

We use essential cookies to keep you signed in and to operate the Service. We may use limited analytics to understand aggregate usage. You can control cookies through your browser settings.

6. Data retention

We retain your account and link data for as long as your account is active. When you delete your account, we remove or anonymize your personal data, except where we must retain it to meet legal or accounting obligations.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, email [email protected].

8. Security

We use industry-standard measures to protect your data, including encryption in transit and hashed credentials. No system is perfectly secure, but we work to keep your information safe.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date. See our Terms of Service for the broader agreement governing the Service.